Regional Technical Sales Manager

We are looking for proactive and outgoing sales individuals that have worked in the FTTx industry previously. Drive, strong creative thinking and strategic approach to sales are an absolute must for these roles. Primarily the role will be remote/home office based with a strong requirement for travel to customer accounts and new potential customers.

Responsibilities

Reporting to the VP of Sales, this is a sales and business development role where you will be responsible for strategy development and the support of sales of the company portfolio of products within your allocated territory. You will be responsible for managing day-to-day activities such as quoting, customer visits, sales calls, market and product research and forecasting as well as the building of relationships and managing of key information that is to be fed back to the VP of sales and senior management team. You will be responsible for engaging with new customers as well as managing a high level of service for existing ones with a strong drive for generating demand and brand success.

Qualifications

• Minimum of 8 years experience in sales and or business development in the communications industry.
• Knowledge of fiber to the home / fiber to the x infrastructure and relevant components. Including fiber optic cables, conduits/pathways.
• Understanding of various installation methods and techniques to build fiber to the home networks.
• Excellent verbal and written communication skills.
• Ability to embrace new sales methodologies, techniques and innovative ideas.

OR

Regional Sales Manager

A least 8 years of experience
Must be able to:
Responsible for strategy development and the support of sales of the company portfolio of products within your allocated territory.
Responsible for managing day-to-day activities such as quoting, customer visits, sales calls, market and product research and forecasting as well as the building of relationships and managing of key information that is to be fed back to the VP of sales and senior management team.

What are we looking for?

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use. Technical writers are known for producing high-quality, appropriate content that meets applicable standards and helps end-users use a variety of applications.

Below are some of the responsibilities this role would assume:

• Create and refine technical information and other various materials for explaining products and services
• Use previously selected fonts and other typographic elements
• Ensure projects are completed on time and meet quality standards
• Suggest best practices and optimizations throughout content generation projects
• Collaborate with product and engineering teams to develop new approaches for creating more precise and engaging knowledge base articles for the company
• Manage complex information and multiple projects within content specifications and budget restrictions
• Use company brand voice and messaging for written pieces to reinforce the company culture
• QA content for errors
• Implement comprehensive technical documentation, feedback, and changes whenever possible
• Create technical documents that convey accurate messaging for the project

Engineering Needs

• Experience in writing Security Document Material for external reviews (PE – Audit etc.)
• Writing Disaster Recovery Procedures

Nebula Product Needs

• Writing release notes output
• Helping with user guide experience
• Standalone user guides
• In-app user guides
• Developing knowledge base articles
• Helping with technical slides (System requirements)

Below are the qualifications expected of a technical writer:

• Bachelor’s degree in relevant technical field
• 2+ years of experience in technical writing or software documentation
• Proficiency in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat
• Familiarity with systems development life cycle (SDLC)
• Excellent written and verbal communication skills
• Minimum of two years experience in technical writing
• Attention to detail
• Fluency in English
• Healthy analytical and critical thinking skills
• Time management and organizational skills
• Experience with both print and digital media formats

Daily and Monthly Responsibilities

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

OR

Senior Technical Writer
A least 5 years of experience
Must be able be able write release notes output and help with user guide experience
Also must have experience in writing Security Document Material for external reviews (PE – Audit etc.) and writing Disaster Recovery Procedures
Main Tasks: Research, outline, write, and edit new and existing content. Developing knowledge base articles

Software Engineer
We are looking for a seasoned engineer to help us deliver highly scalable services and world-class product experiences. You will have opportunities to work on multiple layers of the technology stack, ranging from customer-focused user experience work, building scalable distributed cloud services, working with big data, machine learning, and everything in between. If you are comfortable working in a start-up/v1 effort, enjoy creating and incrementally marching towards a well-defined long-term architecture, and are motivated by solving hard business process problems with technology then this could be the position for you.

Software Engineer Roles and Responsibilities:
Job Responsibilities include but are not limited to: – Contribute to a high-functioning feature team. – You will collaborate closely with multiple teams across the company to deliver key planning solutions and the technology to support them. – Help contribute to the design and implementation of future architecture for a highly scalable, durable, low latency capacity planning system. – Drive innovations leveraging big data, ML techniques and distributed systems to deliver business results. – Help gather, define, cost, and implement engineering deliverables

• Develops information systems by designing, developing, and installing software solutions.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Investigates problem areas.
• Follows the software development lifecycle.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Obtains and licenses software by obtaining required information from vendors, recommending purchases, and testing and approving products.
• Protects operations by keeping information confidential.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.

OR

Software Engineer II
A least 3 years of experience
Must be able to:
Collaborate closely with multiple teams across the company to deliver key planning solutions and the technology to support them.
Contribute to the design and implementation of future architecture for a highly scalable, durable, low latency capacity planning system.
Drive innovations leveraging big data, ML techniques and distributed systems to deliver business results.
Help gather, define, cost, and implement engineering deliverables

Project Manager

The Project Manager is responsible for managing multiple projects of varying sizes while adhering to a project management methodology to deliver internal IT and Operational projects on time and within budget. This role is key to executing the overall Operational and IT Roadmap to drive standardization, automation, and integration throughout the corporation. This position will lead project teams made up of resources from departments across the company and external vendors. The position will also lead selections for internal software decisions and perform ROI analysis to support decisions. The position will be working closely with Finance, Human Capital, the Solutions Group leadership, and Sales leadership at all levels and functions of the company. This role will require the candidate to provide data and analysis on key issues and offer recommendations to improve processes across all aspects of internal operations and corporate IT.

Primary Responsibilities:

• Manage multiple complex projects simultaneously that are either unique or a portion of a larger project. Provide direct management of major IT projects.
• Effectively manage cross-functional and matrixed teams. Serve as coordinator for all project team activities. Provide a team with project goals, scope, task assignment and timelines. Manage project budget and financials.
• Oversee all aspects of project management initiatives from proposal, inception and cost estimation stages through delivery. Coordinate all project related activities following standard project and software development methodologies.
• Acts as the main point of contact for project-related communication and disseminates necessary information to the project team.
• Demonstration of strategic thinking and understanding of the entire project scope and able to align appropriate resources to fill the requirement.
• Effectively communicates with all levels of resources on a project, both internal and external, and tactfully achieves results that move the project forward.
• Ability to manage expectations and deliverables with internal/external stakeholders.
• Review deliverables from the project team (i.e. documentation sets – functional, technical specs, design documents, process flows, test plans, use cases, etc.). Ensure the team is running projects according to project plans set forth and enVista’s standards.
• For approved projects, complete Project Plans, Work Breakdown Structures, Project Budgets, Timelines, control management plans and execute them and other artifacts as defined by the implementation methodology. Procure all necessary resources and applications through an RFP and procurement management process when required.
• Research, create and present Project Proposals to the business and IT teams, including identifying viable alternatives for solving the problem, calculating ROI statistics and gathering and documenting business requirements.
• Support communications and presentations to internal and external parties.

OR

Project Manager
A least 4 years of experience
Must be able to:
Responsible for managing multiple projects of varying sizes while adhering to a project management methodology to deliver internal IT and Operational projects on time and within budget.
Oversee all aspects of project management initiatives from proposal, inception and cost estimation stages through delivery. Coordinate all project related activities following standard project and software development methodologies.
Acts as the main point of contact for project-related communication and disseminates necessary information to the project team.